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Hartley Roofing Warranty Terms

Effective September 2024

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1. Limited Warranty Overview

Hartley Roofing (hereinafter referred to as "the Contractor") guarantees that all roofing work provided for the customer (hereinafter referred to as "the Owner") is free from defects in workmanship for a period of 5 Years from the date of completion. This Limited Warranty applies solely to the services provided by Hartley Roofing and covers both residential and commercial roofing projects.

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2. Warranty Period

The warranty period is as follows:

  • Workmanship Warranty: 5 Years from the date of completion.

  • Materials Warranty: Materials are covered by the manufacturer’s warranty. The Contractor will assist the Owner in processing any material-related warranty claims as necessary.

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3. Scope of Coverage

This warranty covers:

  • Defects in the installation of roofing materials.

  • Errors or omissions in the workmanship of the roof installation.

  • Leaks caused by defects in the Contractor’s workmanship within the warranty period.

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4. Exclusions

This warranty does not cover:

  • Damage caused by natural disasters, including but not limited to hail, windstorms, flooding, tornadoes, earthquakes, or other acts of God.

  • Damage caused by improper use, abuse, or neglect of the roofing system, including failure to perform routine maintenance.

  • Unauthorized modifications, repairs, or tampering with the roofing system by parties other than Hartley Roofing.

  • Damage caused by structural movement, settlement, or other foundational shifts.

  • Normal wear and tear, including discoloration, fading, or weathering of roofing materials.

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5. Owner Responsibilities

To maintain the validity of this warranty, the Owner must:

  • Conduct regular maintenance on the roof, including cleaning gutters and removing debris.

  • Immediately notify Hartley Roofing of any potential leaks or damage.

  • Allow Hartley Roofing or an authorized representative to inspect and, if applicable, repair the roof within a reasonable time frame after being notified of a warranty claim.

Failure to comply with these conditions may void this warranty.

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6. Filing a Warranty Claim

If a defect in workmanship is discovered during the warranty period, the Owner must notify Hartley Roofing within 30 days of discovering the issue. To file a claim, the Owner must:

  • Contact Hartley Roofing at 620-222-0226 or danny@hartleyroofing.com to schedule an inspection.

  • Provide proof of purchase or documentation regarding the roof installation.

Upon receipt of the claim, Hartley Roofing will schedule an inspection of the roof to determine the cause of the issue. If the defect is covered by this warranty, the Contractor will repair or remedy the issue at no cost to the Owner.

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7. Remedies for Defects

In the event of a valid warranty claim, Hartley Roofing will take the following steps:

  • Repair or replace any defective roofing components related to workmanship.

  • Assist the Owner in filing a manufacturer warranty claim for any defective materials, as applicable.

Hartley Roofing reserves the right to determine the most appropriate method of repair, which may include repair, replacement, or other remedies as necessary.

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8. Transferability

This warranty is transferable. If the Owner sells the property during the warranty period, the warranty will transfer to the new owner, provided the roof has been properly maintained and all terms of this warranty have been followed.

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9. Limitation of Liability

Hartley Roofing’s liability under this warranty is limited solely to the repair or replacement of defective workmanship. The Contractor shall not be held liable for incidental, indirect, or consequential damages related to the roof or the property.

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10. Dispute Resolution

Any disputes arising from this warranty shall first be resolved through negotiation between the Owner and Hartley Roofing. If a resolution cannot be reached, both parties agree to submit the dispute to mediation as the exclusive method of dispute resolution.

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11. Final Provisions

This Limited Warranty is the entire agreement between Hartley Roofing and the Owner concerning the workmanship and material defects of the roofing installation. Any amendments to this warranty must be made in writing and signed by both parties.

 

Contact Info

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Hartley Roofing
Business Address: 12417 Valley Road, Arkansas City, KS
Phone: 620-222-0226
Email: danny@hartleyroofing.com
Website: www.hartleyroofing.com

We use the best shingles in the market, visit their website to learn about their warranties.

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